Communication should:
- be civil
- be clear and concise
- be persuasive and forceful enough to ensure instructions are followed
- achieve the best outcomes for the project,
- be effective
- take into account relationships
- take into account the level of understanding the other person has
- not be condescending
Good communication is vital to the success of any project. There are courses and programs which can improve the level of written and oral communication, and consideration should be given to attending one of these.