Communication is something that a Project Manager has to do all the time, every day. It’s both verbal and written, and will be with workers, project staff, management, Head Office staff, subcontractors, suppliers, the client, the client’s team (which may include Engineers and Architects), local authorities and members of the public.
Communication should:
Communication should:
- be civil
- be clear and concise
- be persuasive and forceful enough to ensure instructions are followed
- achieve the best outcomes for the project,
- be effective
- take into account relationships
- take into account the level of understanding the other person has
- not be condescending
Good communication is vital to the success of any project. There are courses and programs which can improve the level of written and oral communication, and consideration should be given to attending one of these.
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