Good communication with your building contractors is vital

​Frequently problems occur on construction projects because of misunderstandings and poor communication. It’s vital that:

• All communication of a contractual nature is in writing. That’s communication which may add additional costs, cause delays to the project, or which causes a deviation to a drawing (even moving the position of a light switch by a few centimetres (inches)) should be in writing.
• Communication is clear and that the party receiving the communication understands the expected outcomes.
• That communication is directed to the contractor’s responsible person. The contractor often has a number of employees and subcontractors working on the project, but all communication should be addressed to the contractor’s designated representative, unless there’s an urgent safety problem.
• Communication should be conducted in a civil manner. It’s easy to get caught in the heat of the moment and say inappropriate things. Construction is a team effort and you’ll be working with the contractor for several months so it’s important to keep things on a professional level.
• The contractor should know who they can take instructions from. If various members of your family comment or change items then it will create confusion, probably adding additional costs when instructions are followed from a person not authorised to give the instruction.

Keep track of all conversations and meetings in your diary. The date, who attended and who said what. Always ask questions when you’re unsure.

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Paul Netscher has written 2 easy to read books 'An Introduction to Building and Renovating Houses - Volumes 1 and 2'. An Introduction to Building and Renovating Houses Volume 1 deals with Hiring Contractors, Managing Construction and Finishing Your Home.  and Designing your ideal home Volume 2 deals with Finding Your Ideal Property and Designing Your Dream Home. 
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