Will your client contribute to your construction projects success, or to its failure?
Regrettably, sometimes projects end badly. They are of poor quality, aren’t fit for purpose, they are completed late, they end over budget, have people injured or killed during construction, or they do not deliver value for money. When construction projects go wrong contractors are usually blamed. If they can’t be found responsible, then the problem must be a result of the designers’ actions. Unfortunately, often the problem is a result of the client, or customer’s, actions – or lack of actions. Clients have certain responsibilities, and some of these start long before the construction process begins. It’s important that contractors ensure that their clients fulfill these obligations, because failures could be devastating for the project, and possibly for the contractor.
The client’s obligations
The client should ensure that they are constructing the best project, in the right place, at the right time which will provide the required outcomes they desire. There are many ‘white elephants’ in the world, projects that are built for the wrong reasons, possibly in the wrong place, or a project that is clearly unsuitable. Clients need to properly research their projects before starting work to ensure the project will be the optimal project that will yield the best value and result.
But even when the client has chosen the most suitable project in the optimal location they have many responsibilities that they need to comply with to ensure the contractor can carry out the project works (some of these may be outlined within the contract documents).
The client’s responsibilities include, amongst others:
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Copyright 2016 - The attached articles cannot be reproduced for commercial purposes without the consent of the author.
The opinions expressed in the attached articles are those of the writer. It should be noted that projects are varied and different laws and restrictions apply which depend on the location of the contractor and the project. It's important that the reader uses the supplied information taking cognisance of their particular circumstances. The writer assumes no responsibility or liability for any loss of any kind arising from the reader using the information or advice contained herein.
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