Good contractors are made not born
Some construction contractors make the news for all the wrong reasons.
They are declared bankrupt, involved in dodgy dealings, don’t pay their suppliers or subcontractors, produce poor quality work, finish their projects late, or seriously injure or even kill people in the course of construction work.
Then there is a multitude of other construction companies that are ordinary, maybe even mediocre – they kind of survive from month to month.
Occasionally, there are construction companies that go from strength to strength, growing, winning new projects, making money, and they’re the employer of choice for construction professionals.
So what differentiates these companies and what makes them successful?
Construction companies have many different stakeholders who have diverse requirements and demands. Balancing the shareholder’s demands for profits, with client’s expectations of being treated fairly and getting the lowest price, and employees’ individual aspirations, is never easy and takes good management. Firstly we need to understand what each stakeholder thinks makes a good contractor.
A good contractor from the client’s side
Of course, clients want a contractor that will deliver a quality project on time, safely and within their budget. But importantly they also want a project which they can easily manage and has few problems for them and creates the least amount of work.
They don’t want bad publicity and they don’t want to have to deal with unhappy neighbours or protesting public. They want to have a successful project with minimal fuss.
A good contractor from an employee’s view
Employees expect to be treated fairly and to be paid a good wage on time. They also want to feel appreciated, they usually want to learn new things and they want to see a career path, knowing they will be promoted to other roles and responsibilities.
Of course, they also want to return home safely at the end of their shift without any long-term impacts on their health. Like everyone, they would like to spend time with their family and have quality free time.
A good contractor from a shareholders view
Shareholders would like tons of profit and a company that continually increases revenue and profits. Some shareholders would like to know that the company is acting in an ethical matter, that it respects the environment and that it won’t be in the media for the wrong reasons.
A good contractor from the general public
Well, most people don’t care, unless the construction work impacts their lives. So neighbours don’t want to have a noisy construction project next door. They don’t want their streets covered in litter or have the contractor’s workers taking up all the local parking. Commuters don’t want to be unduly delayed by construction work. Generally, people don’t want their lives disrupted.
12 things that make a contractor excellent?
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Copyright 2016 - The attached articles cannot be reproduced for commercial purposes without the consent of the author.
The opinions expressed in the attached articles are those of the writer. It should be noted that projects are varied and different laws and restrictions apply which depend on the location of the contractor and the project. It's important that the reader uses the supplied information taking cognisance of their particular circumstances. The writer assumes no responsibility or liability for any loss of any kind arising from the reader using the information or advice contained herein.
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