Many construction projects are unsuccessful. (Based on a study by KPMG last year only 31% of respondents’ projects over the previous three years came in within 10% of their budgeted cost and only one quarter of projects over that period came in within 10% of their original deadlines.) This judgement is based solely on the fact that they were finished over budget or late. But even when projects are finished within budget and on time are they necessarily a success? Well that answer often depends on your association to the project!
Let’ ask these questions
Every project has many stakeholders which include:
Does the client have to get the project delivered under-budget at the expense of the contractor? Does the contractor only make a profit at the expense of their subcontractors and their workers?
Does the community want a cheap project that is a blight on the neighbourhood?
Is the design team interested in the long-term maintenance of the facility?
Dealing with stakeholders
Unfortunately often all of the stakeholders aren’t considered, while in other cases some stakeholders are allowed to dominate the process at the expense of others. In some instances personal interests and egos are allowed to dictate the project. Running through all of this is money – everyone wants the cheapest price and the most profit.
There needs to be honest dialogue with the various stakeholders to ensure the best outcomes for all parties and the project. They might not be the desired outcomes at the start of the process, but the outcome should be best result for all parties after due compromises have been made.
What defines project success?
A successful project is one which:
Is it possible for a project to tick all the boxes and be successful in every respect?
Good project management with open and honest dialogue and a team that is focused on the project and not on individuals and companies is surely a good start. One stakeholder’s success shouldn’t depend on another’s failure.
What do you think?
Have you delivered a truly successful project?
What disastrous projects have you been involved with?
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The opinions expressed in the attached articles are those of the writer. It should be noted that projects are varied and different laws and restrictions apply which depend on the location of the contractor and the project. It's important that the reader uses the supplied information taking cognisance of their particular circumstances. The writer assumes no responsibility or liability for any loss of any kind arising from the reader using the information or advice contained herein.
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