![]() Does your manager visit your construction projects? How often? What do they do when they’re on the projects?When I was a project director and later the general manager of a construction division I tried to get to my projects as often as I could. Unfortunately some were distant from our Head Office and it took a full day or more to visit. However I always enjoyed these visits as it gave me an opportunity to connect with my team and the customer. I know I regularly added value to the project with these visits. In particular I tried to attend some of the project meetings with the customer. Often minutes of these meetings are sterile and don’t provide the true vibe between the construction team and customer. Attending these meetings enabled me to better understand the relationship between the customer and our team and detect any underlying tensions. Of course some managers are renowned for paying flying visits to a construction project, rushing around the project and criticizing the work. In some quarters they are known as seagulls. I guess we all know what can happen when a seagull flies overhead at the wrong time – it can be messy. Often these visits don’t achieve much and sometimes only serve to demoralize the project team. Then there are other managers who visit their projects and spend the duration of the visit on their phones and computers, worrying about other projects. How do these visits help the project team? 7 reasons managers should visit their construction projects Here’s why I think it’s important for managers to regularly visit their construction projects:
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